Payment Policy

At Boltow, operated by PUILI LTD (Company Number: 16910501), we prioritize your security and convenience. We provide a variety of safe and encrypted payment methods to ensure a smooth shopping experience for our customers in the United Kingdom.

Accepted Payment Methods

We accept the following secure payment options at boltow.com:

1. Credit and Debit Cards

We accept all major credit and debit cards. This is a secure and widely used method for immediate order processing. Supported cards include:

Visa
MasterCard
American Express
Maestro

2. Apple Pay & Google Pay

For a faster checkout on your mobile or desktop device, we support Apple Pay and Google Pay. These methods use biometric authentication (Face ID, Touch ID) to keep your financial data private and secure.

3. Shop Pay

We offer Shop Pay, an accelerated checkout service that saves your shipping and billing information securely for a one-tap purchasing experience on future orders.

Currency and Pricing

Transaction Currency: All transactions are processed in British Pounds (GBP).
Taxes: All prices displayed on our website include applicable VAT and taxes.
Shipping: We offer free shipping on all orders within the UK, so the price you see is the final price you pay.

Security and Data Protection

Your financial security is our top priority. Our website uses SSL (Secure Sockets Layer) technology to encrypt your personal and payment information during transmission. We never store your full credit card details on our servers, and we comply with all modern security standards to protect your data.

Payment Disputes

If you encounter any issues during the checkout process or notice a discrepancy in your billing, please contact our support team in Sunderland immediately. For information regarding refunds, please refer to our 30-day Return & Refund Policy.

Contact Information

Store Name: Boltow
Operated by: PUILI LTD (Company Number: 16910501)
Address: 14 Athenaeum Street, Sunniside, Sunderland SR1 1QZ, United Kingdom
Email: info@boltow.com
Phone: +447418638854

Customer Service Hours:
Monday to Friday: 09:00 – 18:00 (London Time)
We aim to respond to all inquiries within 1–2 business days.